At DARA Scents, we want you to love your purchase. If something isn’t right, here’s how our refund and returns process works.

Returns

Our return policy is valid for 15 days from the date of purchase. If 15 days have passed, unfortunately we’re unable to offer a refund or exchange.

To be eligible for a return:

• The item must be unused, unopened, and in the same condition as received

• The item must be in its original packaging

• A receipt or proof of purchase is required

Please do not send your purchase back to the manufacturer.

Non-Returnable Items

Certain items cannot be returned, including:

• Gift cards

• Downloadable products

• Health and personal care items

• Opened or used fragrances

We also do not accept returns for items that are damaged due to misuse or improper handling.

Partial Refunds (If Applicable)

Partial refunds may be granted in the following cases:

• Items showing clear signs of use

• Products not in original condition, damaged, or missing parts (not due to our error)

• Returns requested after 15 days of delivery

Refunds

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

If approved, your refund will be processed and credited to your original method of payment within a few business days, depending on your payment provider.

Late or Missing Refunds

If you haven’t received your refund yet:

1. Recheck your bank account

2. Contact your credit card company (processing times may vary)

3. Contact your bank

If you’ve completed all of the above and still haven’t received your refund, please contact us at admin@darascents.com.

Sale Items

Only regular-priced items are eligible for refunds.
Sale or discounted items are non-refundable.

Exchanges

We only replace items if they are defective or damaged.
If you need an exchange for the same item, email us at admin@darascents.com. and send the item to:

Dara Autos Oposite Wada Grid Station Gt Road Rawat

Shipping Returns

To return your product, mail it to:

Dara Autos Oposite Wada Grid Station Gt Road Rawat

• Return shipping costs are the customer’s responsibility

• Shipping costs are non-refundable

• If a refund is issued, return shipping costs will be deducted

For high-value items, we recommend using a trackable shipping service or shipping insurance. We are not responsible for items lost during return shipping.

Need Help?

For any questions regarding refunds or returns, contact us at:
admin@darascents.com